#BUDGET CAR RENTAL ORLANDO FL DRIVER#
#BUDGET CAR RENTAL ORLANDO FL PLUS#

We have explained this to budget in a few emails however, they refuse to refund us as a gesture of goodwill. Furthermore, nothing more was offered, discussed or verbally agreed to and we didn't need, want or ask for any of these extras. We found the paperwork, and abbreviations very confusing and felt rushed to sign as there was a queue behind us. After we had returned the car and received the invoice, we noticed they'd added several extras to the original contract, totalling around £500 more! Unfortunately we had signed this amended agreement, although, as I'd previously mentioned, we were extremely tired and inexperienced in this process. It was our first experience hiring a car and we were tired after a long flight. Will never use Budget rental again.Īfter a long flight from New York to LA we arrived at budget car rentals which is just outside of LAX airport. With three hours of stress before my first vacation in years. Now I paid more than $400 than what I would have paid when I initially booked as it is the day before my trip. She said we would have just cancelled the booking that day. Stated 'well you haven't paid for the booking yet so the rental isn't actually promised to you.' When I asked what would have happened if I just showed up to the rental pick up without calling them to double check in advance. When I asked about my option for this issue, she offered a new rental plan that will cost more than double that I originally booked for. No acknowledgement about the inconvenience, no offering assistance to rebook. I was hung up by the first customer rep within 1min while explaining, the second rep told me that the rental location will be closed and not available for pick up. **I did not get any change updates on my booking. 1 day before my trip, I did my final checks, noticed that it was Austrian holiday on the day of pick up, called Budget customer service to make sure that I can still rent my car. I haven't renter through Budget, so I can't compare it with the other two companies.I booked on Budget website months before my trip to Austria. Alamo and National are one of the better companies, but they still have been guilty of pushing things you don't need. If you can't check in online, make sure you are prepared to say no, and read everything on the contract and every place they ask you to initial - no matter how tired you are when you arrive.

It seems all of the companies are guilty of hard sell tactics to try to get you to add on services you don't need and that cost money. If you rent from them, join their loyalty program and you can choose any vehicle in the Emerald Club.īefore you travel, read through the forums on car rentals in Florida.

National has a slightly different system. If you are able to do online check in - you can go directly to the garage and pick your car.

#BUDGET CAR RENTAL ORLANDO FL DRIVER#

If you join their loyalty program you will usually get a discount, an extra driver for free, and Americans can check in online.

#BUDGET CAR RENTAL ORLANDO FL PLUS#

My husband in very tall - and a plus for him is that he is able to choose a car that fits.

The last two times we've rented from them we've managed to rent vehicles with less than 10 miles on them. With Alamo you get to pick any vehicle within the class you have reserved, so you can pick the vehicle that suits you. Alamo and National are owned by the same company. We've booked through Alamo or National for years and find them to be about the most reputable of the Florida car rental companies. It is available to Americans and some others seem to be able to use it depending on how they book their vehicle - but don't just assume it will work for you. I don't know if you could use online check in with Alamo to bypass the counter because you aren't American.

Budget car rental orlando fl